--- title: Continued Commitment description: In May, governors in Ohio and Florida announced that nonessential image: https://magazine.clevelandclinic.org/hubfs/CC%20Magazine/Summer%202020/A%20Changing%20Landscape/1200x630-Social-AChangingLandscape.jpg --- [![Cleveland Clinic Magazine - Giving Does Good | Summer 2020](https://magazine.clevelandclinic.org/hs-fs/hubfs/CC%20Magazine/Summer%202020/logo-cc-magazine-2020-summer-mb-inverse.png?noresize&width=224&height=38&name=logo-cc-magazine-2020-summer-mb-inverse.png) ![Cleveland Clinic Magazine - Giving Does Good | Summer 2020](https://magazine.clevelandclinic.org/hs-fs/hubfs/CC%20Magazine/Summer%202020/logo-cc-magazine-2020-summer-inverse.png?noresize&width=552&height=65&name=logo-cc-magazine-2020-summer-inverse.png)](https://magazine.clevelandclinic.org/2020-summer/?hsLang=en) [Donate](https://give.ccf.org/CCMAG) SAFETY # Continued Commitment ## Share - [Share on facebook](http://www.facebook.com/share.php?u=https://magazine.clevelandclinic.org/2020-summer/continued-commitment&utm_medium=social&utm_source=facebook) - [Share on twitter](https://twitter.com/intent/tweet?original_referer=https://magazine.clevelandclinic.org/2020-summer/continued-commitment&utm_medium=social&utm_source=twitter&url=https://magazine.clevelandclinic.org/2020-summer/continued-commitment&utm_medium=social&utm_source=twitter&source=tweetbutton&text=) - [Share on linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https://magazine.clevelandclinic.org/2020-summer/continued-commitment&utm_medium=social&utm_source=linkedin) - [Share on email](mailto:?subject=Check%20out%20Continued%20Commitment%20&body=Check%20out%20https://magazine.clevelandclinic.org/2020-summer/continued-commitment&utm_medium=social&utm_source=email) In May, governors in Ohio and Florida announced that nonessential medical services could resume. By then, cross-enterprise teams at Cleveland Clinic had developed a bevy of new patient protocols to protect patients and caregivers alike. ![1030x540-AChangingLandscape](https://magazine.clevelandclinic.org/hs-fs/hubfs/CC%20Magazine/Summer%202020/A%20Changing%20Landscape/1030x540-AChangingLandscape.jpg?width=1030&height=540&name=1030x540-AChangingLandscape.jpg) Photo: Michael Candiotti Everyone entering Cleveland Clinic facilities now has their temperature checked and is asked to wear a mask upon arrival. Signs advise how and where to maintain safe distancing. Exam rooms are thoroughly cleaned before and after each patient visit. And valets sanitize high-touch areas in cars upon pickup and again at delivery back to the patient. Says Adrienne Boissy, MD, MA, Cleveland Clinic’s Chief Experience Officer: “We will deliver and commit to what we always have — caring for you as a person and keeping you safe.” Take a virtual tour with Chief Experience Officer Adrienne Boissy, MD, MA, and learn how Cleveland Clinic is ready to keep you safe during the new normal. ### *Learn more at* [*my.clevelandclinic.org/patients/information/access*](http://my.clevelandclinic.org/patients/information/access) ## In this Issue ### [![Hundreds of empty hospital beds connected with copper tubbing lined up within a large room inside the Sheila and Eric Samson Pavilion](https://magazine.clevelandclinic.org/hs-fs/hubfs/CC%20Magazine/Summer%202020/Hope%20in%20the%20time%20of%20covid/242x214-Small-Thumbnail-HopeInTheTimeOfCOVID.jpg?width=242&height=214&name=242x214-Small-Thumbnail-HopeInTheTimeOfCOVID.jpg) INTRO Hope in the Time of COVID-19](https://magazine.clevelandclinic.org/2020-summer/hope-in-the-time-of-covid-19?hsLang=en) ### [![collage of 10 doctors ](https://magazine.clevelandclinic.org/hs-fs/hubfs/CC%20Magazine/Summer%202020/Heroes%20Among%20Us/Heroes-SmallThumbnail-242x214.jpg?width=242&height=214&name=Heroes-SmallThumbnail-242x214.jpg) PROFILES IN HOPE The Heroes Among Us](https://magazine.clevelandclinic.org/2020-summer/the-heroes-among-us?hsLang=en) ### [![An illustration of a big green circle with protruding circles on a right yellow-green background with two black block figures standing far away from each other on a blue triangle shape. ](https://magazine.clevelandclinic.org/hs-fs/hubfs/CC%20Magazine/Summer%202020/Road%20to%20Recovery/242x214-SmallThumbnail-RoadToRecovery.jpg?width=242&height=214&name=242x214-SmallThumbnail-RoadToRecovery.jpg) PERSPECTIVE Road to Recovery](https://magazine.clevelandclinic.org/2020-summer/road-to-recovery?hsLang=en) ### [![Dr. Mihaljevic wearing a face mask.](https://magazine.clevelandclinic.org/hs-fs/hubfs/CC%20Magazine/Summer%202020/A%20Way%20Forward%20-%20Dr.%20Mihaljevic/2-242x214-SmallThumbnail-AWayForward.jpg?width=242&height=214&name=2-242x214-SmallThumbnail-AWayForward.jpg) INTERVIEW 'A Way Forward'](https://magazine.clevelandclinic.org/2020-summer/a-way-forward?hsLang=en) - [Archive](https://magazine.clevelandclinic.org/archive?hsLang=en) - [Contact](https://magazine.clevelandclinic.org/2020-summer/contact?hsLang=en) - [Subscribe](https://donate.clevelandclinic.org/sign-up?hsLang=en) [Donate](https://give.ccf.org/CCMAG) [![Cleveland Clinic](https://magazine.clevelandclinic.org/hs-fs/hubfs/CC%20Magazine%20Template%20Assets/img/logo-cc.png?width=300&name=logo-cc.png "Cleveland Clinic")](https://my.clevelandclinic.org/) © 2026 Cleveland Clinic. All rights reserved. - [Archive](https://magazine.clevelandclinic.org/archive?hsLang=en) - [Contact](https://magazine.clevelandclinic.org/2020-summer/contact?hsLang=en) - [Subscribe](https://donate.clevelandclinic.org/sign-up?hsLang=en) [Donate](https://give.ccf.org/CCMAG)